作者： admin

Privacy Policy

Effective Date: September 12, 2026

🌟 Introduction

Welcome to pixelebike.com. This Privacy Policy is designed to transparently inform you how we collect, use, store, and protect your personal information when you use our website, purchase electric bicycle products, or utilize related services. As a data controller, we are committed to strictly complying with major global data protection regulations, including but not limited to the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

👤 Data Controller Information

This website is operated by Chironion Tech Holding Limited. If you have any questions regarding this policy or your personal data, please contact us via the following methods:

• Company Name: Chironion Tech Holding Limited
• Privacy Email: to100good66@163.com

What Information We Collect

To provide the best service experience, we only collect information necessary to achieve our business objectives:

Information You Provide Directly:

• Purpose: To process orders, logistics, and customer support.
• Types: Name, email address, shipping address, phone number, and payment information.
• When Collected: When you register an account, place an order, or contact customer service.

Information Collected Automatically:

• Purpose: Website security, user experience optimization, and data analytics.
• Types: IP address, browser type, device identifiers, and page visit history (via Cookies).

Note: We do not actively collect sensitive information such as biometrics or health data unless you explicitly consent and provide it.

Our Legal Grounds for Processing

In accordance with global privacy regulations, we will only process your personal data when we have one of the following legal bases:

Contractual Necessity: This is the primary basis. To deliver electric bicycle products to you, arrange logistics, and complete payment transactions, we must process your order and shipping information.

Consent: When you explicitly check a box or click to agree, we will rely on this consent to send you marketing emails, promotional content, or personalized advertisements. You may withdraw this consent at any time.

Legitimate Interest: To maintain website security, prevent fraud, optimize system performance, and improve customer service, we conduct internal analysis and processing of anonymized data.

Data Sharing & Retention

A. Sharing Information with Third Parties: We promise not to sell your personal information. To provide a complete service chain, we may share necessary data with the following trusted partners:

• Service Providers: Including logistics carriers, payment gateways (e.g., PayPal/Stripe), and cloud storage providers. These parties only receive the data required to complete specific transactions or services.
• Cross-Border Transfer Safeguards: If your data needs to be transferred to a country outside the European Economic Area (EEA) or the UK, we will strictly adhere to legal requirements and employ mechanisms such as Standard Contractual Clauses (SCCs) to ensure data security and a level of protection no less than the legal standards of your location.

B. Data Retention Period: We will only retain personal data for the shortest period necessary to fulfill the purposes for which it was collected. For example:

• Order Data: Retained to meet the minimum statutory requirements for tax and consumer rights protection.
• Marketing Preference Data: Will be permanently deleted or anonymized within 30 days after you unsubscribe or close your account.

Your Data Rights & Terms

A. Your Core Data Rights: Depending on your jurisdiction, you have the following fundamental rights:

• Right to Access and Rectification: You have the right to request access to the personal data we hold about you and to request correction of any inaccurate information.
• Right to Erasure (Right to be Forgotten): Under certain conditions, you can request that we delete your personal data.
• Right to Data Portability: You have the right to obtain a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent and Opt-out: You may withdraw consent for any data processing at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

B. For California Residents (CCPA): If you are a resident of California, you have the right to request disclosure of the categories of personal information we have collected or shared about you in the past 12 months. We commit to not selling your personal information and will provide you with the option to opt-out of having your data "shared" for cross-context behavioral advertising.

C. Cookies & Tracking Technologies: This website uses Cookies and similar technologies to optimize experience and analyze traffic. Upon your first visit, we will seek your explicit consent via a pop-up. You can manage or reject non-essential Cookies at any time through your browser settings or our Privacy Center.

Data Security

We employ industry-standard encryption technologies (such as SSL/TLS), strict access controls, and regular security audit procedures to prevent your personal data from unauthorized access, disclosure, or alteration.

Protection of Minors

The products and services on this website are intended solely for adult users aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we discover that we have inadvertently collected data from a minor, we will delete it immediately and take measures to prevent it from happening again.

Security

We employ industry-standard encryption technologies (such as SSL/TLS), strict access controls, and regular security audit procedures to prevent your personal data from unauthorized access, disclosure, or alteration. We will continue to invest resources to protect your information security.

Updates to This Policy

We may update this Privacy Policy from time to time to adapt to legal changes or service improvements. If significant changes are made, we will notify you through the following methods:

• Posting a prominent notice on the homepage or in a conspicuous location of the website.
• Sending an email to your registered email address (if your information is valid).

We recommend that users review this page periodically to understand the latest policy terms.